Covershop Boat Cover

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About Us This web site is owned and operated by Stormcovers Australia who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:
Stormcovers Australia
UNIT 4 6 PREMIER CIRCUIT WARANA QUEENSLAND 4575 QLD
Phone: 07 54931400
Fax:
Email: email [at] covershop [dot] com [dot] au
48 656 686 286


Company number: 07 5493 1400
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept card payments. If you are shopping from North America or anywhere else, place your order and your card company will convert the transaction to US Dollars or your own currency.

We accept Visa and MasterCard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone, fax or by post.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling < Insert information on your Shipping and Handling here >
Delivery Schedule We deliver your order right away. We will normally send your order to you in <days> business days. International orders are generally received in under <days> days.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee We offer a range of different guarantees depending on the cover that you purchase. Find below our Standard Guarantees:

All products except made to order boat and bimini covers carry a 12 month warranty. If a manufacturing defect is found you will need to return the product to us for inspection before it is repaird or replaced. Replacement or Repair is at our discretion.

Made to order Boat and Bimini Covers carry 3 and 5 year limited warranties. These products cannot be returned for an exchange or refund they are made to order for you specifically. Please order carefully or contact us for assistance.

Warranty:

The materials and workmanship in Covershop products supplied by Stormcovers Australia Pty Ltd are guaranteed to be free of defects at time of manufacture. The length of the warranty is determined by the type of material ordered. Refer to your invoice for your specific warranty period.

Warranty coverage commences on the original date of dispatch to your delivery address. The warranty does not cover normal wear, weather soiling, stains from environmental pollution and/or standing water, cuts from sharp objects, neglect, accident or misuse. The boat cover, PWC cover or bimini top must be properly installed, utilized and maintained.

If a defect is detected within 12 months of date of purchase, Stormcovers Australia Pty Ltd will repair or replace (at its discretion) the product / cover FREE of CHARGE provided the customer prepays freight to and from our factory.

If a defect is detected after 12 months and up to 36 months from date of purchase for three-year warranties, and up to 60 months for 5 Year warranties Stormcovers Australia Pty Ltd will (at its discretion) repair the defect on a time and material cost basis or replace the product on a pro-rated basis, provided the customer prepays freight to and from our factory.

Stormcovers Australia Pty Ltdprovide this warranty in lieu of all other warranties, expressed or implied. Coverworld disclaim all liability for special, incidental or consequential damages.

Care & Maintenance
Regular care and maintenance of your boat cover and bimini top will extend the life of these products and provide years of trouble-free service. It is important that you follow the care instructions with your cover if you do not have these pleae contact us.

Your boat cover and bimini top are exposed to a harsh outdoor environment. Aside from a relentless beating of UV rays from the sun, your cover and top are exposed to rain, sleet, wind, humidity, road dirt from trailering, insects, ocean salt, bird droppings, animals/pets, pollen, leaves, sap, mold spores and a host of other damaging environmental pollutants.

Regular exposure and cleaning can diminish the water repellency of certain cover fabrics over time. The water repellent finish used on most cover fabrics allows water to bead and run off similar to that of a waxed car. When water beading diminishes, we recommend the use of 303 High Tech Fabric Guard after a thorough cleaning to restore the water repellency of your cover.

Allow your cover to dry thoroughly before folding for storage and always put your cover onto a clean dry vehicle.
To keep your cover looking its best, regularly brush off any loose dirt with a soft brush and rinse with lukewarm water. To clean, a solution of lukewarm water and mild natural soap such as Ivory™ may be used. Rinse thoroughly and allow to air dry. The use of detergent is not recommended as it may diminish the water repellent finish on certain fabrics and invite the growth of mildew. We also recommend the use of 303 Fabric & Vinyl Cleaner to safely remove dirt and difficult stains.
Warranty Information

USA Made to Order Polyguard Boat and PWC Covers = 3 Years
USA Made to Order Jetski Covers = 2 Years
USA Made to Order Sunbrella Boat and Bimini Covers = 5 Years
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 07 54931400 (International +44 07 54931400) or fax us on or write to us at UNIT 4 6 PREMIER CIRCUIT WARANA QUEENSLAND 4575 QLD
Privacy Policy Stormcovers Australia do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive.

You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.

Any goods returned should be in saleable condition.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.
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